Your Reputation

What your customers say about you online is everything. We can help you obtain reviews - and then leverage your 5-star reviews to get more customers.

Wessex Web Workshop

Your Online Reputation Matters

As social media has grown, customer reviews have become big business. And it's not just for online businesses - ALL businesses are being reviewed, on specialist sites, Google, Facebook and the rest. It's just an extension of word of mouth. Whatever your business, someone will have written about you online.

97% of consumers search online for local businesses, and 85% trust online reviews as much as personal recommendations. Over half the people surveyed recently in the US claimed only to use a local business if it has more than 4 stars average reviews. These numbers are even higher in younger age groups and will only grow over time.

The vast majority of small businesses tend to adopt the "hope for the best" approach to reviews, always knowing that a single bad review can really harm your business. But you can do something about this, and just ignoring it is not the way forward.

Our tools provide you with the resources to manage the reviews you get (and isolate as much as possible any bad reviews), build a pipeline of good reviews spread across the important directories, and then market your business in social media using your very best 5-star reviews. Contact us to set up a meeting.

Three Steps To Building Your Online Reputation

Step One

Get Your Free Reputation Review

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All we need to know is your business name and telephone number, and we'll do the rest. You'll get a report detailing review quality as well as how accurately your business is listed in which directories (this can be important for search ranking). You can also see how visible your reviews are, and there are some short videos explaining some of the results.

Step Two

Look At The Findings

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The report outlines lots of useful information about how your business is seen online. The grades in themselves are less important (they are just indications of areas that might be improved). Your report also contains links to further information and how to address some of the issues. Click on any of these links to find out more, and take you to the next step.

Step Three

Book A 15 Minute Feedback Session

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The 'further information' page will give you details of how you can set up a 15 minute session with me to discuss your results. If after that you'd like to fix any of the issues yourself then that's great. If you'd like to work with us to help you do this, then even better. In the course of this meeting we'll show you the kind of services we can offer.

Colin Mills

Colin Mills

Starting my career in the advertising industry, I have been privileged both to advise some of the world’s top marketing companies (Pepsico, Coca-Cola, Gillette, and many more) as well as to work with individual entrepreneurs and startups. Working across several countries, I have managed other people’s companies as CEO, and also my own business – so I know the pressures and distractions all too well. In recent years I have spent time working with smaller organisations keen to grow and master their brand online. Drawing on specialists where necessary I offer a personal service from online strategy to website creation and digital marketing. I aim to demystify technology and make it work for you – ultimately to build a partnership helping your business deliver sustained, effective growth.

Contact Us
To Find Out More

Wessex Web Workshop is located in the heart of Hampshire. You can reach us using the form below, or:


tel: 020 3287 7569

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